Our currently available titles are grouped by delivery structure and purpose. This grouping is also reflected in our pricing, so courses within a range are often the same price.
Our award-winning range of courses for senior staff or those with previous communication skills training.
Aimed at Band 7+ staff, or 6+ with previous communications skills training. All our Advanced courses are our unique three-part blended learning experience with specialised e-learning, 1:1 coaching, and a two-day workshop with individual role-play scenarios.
Advanced Communication Skills Training (ACST) Multidisciplinary
ACST for Critical Care Staff
ACST for Midwifery & Obstetricians
ACST for Doctors
ACST for Allied Health Professionals
ACST Refresher (1-day)
Our range of focused courses for mid-tier and junior staff needing communication skills training.
Aimed at staff across a wider range of bands, with more focused subject matter and/or roles. Our Enhanced courses are often a two-part blended learning experience with specialised e-learning and a one-day workshop with group role-play scenarios tailored to each group. Workshop-only options are also available.
Enhanced Communication Skills Training (ECST) Multidisciplinary
Personalised Approach to Cancer Care (PACC) 2-day
Challenging Conversations with Colleagues
ECST for International Medical Graduates
ECST for Post Graduate Doctors
ECST for Early Career CNS
ECST for Radiographers 'Straight to CT'
ECST for Medical Examiners
ECST for Supportive and Assistive Staff
ECST for Allied Health Professionals
ECST for Dementia Care
ECST for Advanced Care Planning Conversations
ECST for End of Life/Serious Illness Conversations
ECST for DNACPR Conversations
Enhanced Breaking Bad News
Enhanced Motivational Interviewing
Enhanced Telephone Communication
Enhanced Shared Decision Making
Enhanced ReSPECT Conversations
Emotional Intelligence Training
Our own facilitator training opened up for anyone in an educational or presentation role in healthcare.
For those delivering or training to deliver any kind of education or workshop scenario in a healthcare setting. The need for healthcare professionals to train others and run patient workshops has significantly increased in recent years. Our training programmes support those that are already experienced, to the very new.
Facilitation Skills Training for Patient Workshops
Facilitation Skills Training for Tutors of HCPs
Train The Facilitator
Facilitator Development Programme
High-impact short courses for large-scale workforce training.
Our Webinars are high-impact 1.5-hour sessions, aimed at improving communication skills across a large workforce in all areas of healthcare. All are designed with live facilitators and either live or recorded role-play scenarios relevant to the subject. Webinars are a great way to impact whole teams and departments.
ACST Refresher
Breaking Bad News
Challenging Conversations with Colleagues
Communication Skills for Performance Reviews in Healthcare
Critical Care
Elevating Your Voice Within Your MDT
Emotional Intelligence for HCPs
HCP Neurodiversity Communication Skills
Introduction to Cancer Care
Managing Strong Emotions
Motivational Interviewing
NQNs (Newly Qualified Nurses)
Shared Decision-Making and Personalised Care
Treatment Escalation Plan
Unconscious Bias
Updating a Patient's Relative
Our course titles are almost always initially developed in partnership with one of our clients, piloted, and then adopted on a larger scale, sometimes nationally. If you have a communication skills training requirement not covered by any of the titles above, we would love to discuss developing a bespoke course for your needs.
Learn About Bespoke Course DesignContact us to find the perfect training solution for your organisation.