FrontLine is the only private commercial enterprise providing Communication Skills & Emotional Intelligence Training to NHS Trusts & Hospices, in the UK.
FrontLine overcame the impact of Covid-19 on the face-to-face
training industry, rapidly becoming an industry leader by combining new technology, along with retraining our all our staff.
We are trusted by a list of NHS Trusts, hospices, charities and
other health care organisations, along with some very successful
FrontLine was founded as an outcome of the original ‘Connected Model’, The UK accredited course, backed by clinical studies of the effect of improved communication skills with cancer patients, that became the ACST standard.
Initially supplying accredited Role-Play actors to the industry, FrontLine grew to supply Facilitators and full courses in Communication Skills and Emotional Intelligence.
Courses were delivered face-to-face and Covid-19 decimated our business. FrontLine invested in both Technology and a redesign of
our courses and delivery.
Our on-line Blended Learning, Webinar & E.I. courses are in high demand. FrontLine is expanding rapidly and
investing in the future.
Our facilitator Team
Dr Sophie Price
Dr Emma Jones
We have trained and maintained a large actor pool across the UK spanning over two decades. Our actors are highly experienced in delivering role-play scenarios in Health Care, from medical exams to end of life conversations. Our actors are also trained to deliver role-plays online, continuing to give HCPs the opportunity to practice skills and strategies in a safe supportive setting.