ENHANCED Communication Skills Training
OUR ECST CLIENTS
THE UK's #1
communication skills training
for healthcare
Our growing list of mid-tier communication skills training is rapidly becoming the most relevant set of training courses in healthcare. With each title initialy developed in partnership with a healthcare client, piloted and then offered to our wider client base, this range of focused training courses are designed to meet the specific needs of staff across many healthcare roles and disciplines.
Whether your training needs are driven from patient feedback, complaints, staff concerns, management considerations or wholesale planned culture change; we can provide communication training from singlular focused courses to wide reaching multi-facited programmes across all staff levels, from frontline to senior management.
Blended Learning
We’ve developed an exceptional and unique blended learning experience.
E-LEARNING PLATFORM
Access to e-learning 1 month prior to workshop
Short videos on skills, models, theory & example role-plays
1-day WORKSHOP
Online or in-person experiential workshop
Role-play’s are designed to meet the needs of each and every group.
Key Features
E-LEARNING PLATFORM FEATURES
10+ bite-sized training videos & reflection questions
Questionnaire to capture specific needs of the group
2/3 hours total commitment, 1 month prior to workshop
14x Participants per course, group role-play demonstrations
Online day: 9am until 4:30pm
3x Staff on hand: Facilitators & Actor
ONLINE WORKSHOP FEATURES
FULL ENHANCED COURSE TITLES LIST
partnerships
