Events & Resources

This video has been made by patient for patient Top-tips on how to get the most out of you phone and video consultation

Dr Anna Steel ending the conversation and offering support

Dr Anna Steel discussing DNAR with relative over the phone

Dr Anna steel discussing ventilation and ICU with a relative over the phone

Dr Anna Steel introducing TEP conversation with a relative over the phone

Consultant Anaesthetist Elizabeth Combeer Has role-played with an actors to allow you to see another professional in practice. We have highlighted the skills Liz uses throughout the video. You may not use the same words as Liz but we hope it gives you tips on the structure and skills to use.  

Dr Emma Jones has been used the SPIKES Model in this demonstration video. You might not use the words Emma has used But we hope that you get ides from the structure and skills Emma uses.

Dr Bruce Montgomery has used the human-centered approach to complaints in this role-play video. The scenario is based on a real complaint Zoe, with the support of PALS, has written a letter of complaint regarding the treatment decisions and care of her husband, who passed away in hospital after contracting Covid-19 You may not use

  This is a live role-play with Dr Anant Sachdev & patient John Green (played by an actor) This role-play is based on a real patient scenario Anant has used the ‘Difficult Conversation Guide’ to structure the conversation you may not use the same words as Anant but we hope this demonstration give you lots

  This is a live role-play with Dr Anant Sachdev & relative Mary (played by an actor) This role-play is based on a real patient scenario Anant has used the ‘Difficult Conversation Guide’ to structure the conversation you may not use the same words as Anant but we hope this demonstration give you lots of