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FLC Comms Skills Prospectus 2022
Patient Top-Tips for phone and video appointments
This video has been made by patient for patient Top-tips on how to get the most out of you phone and video consultation
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FLC Facilitator Professional Development Brochure 2022:2023 V1
Covid Conversation
Consultant Anaesthetist Elizabeth Combeer Has role-played with an actors to allow you to see another professional in practice. We have highlighted the skills Liz uses throughout the video. You may not use the same words as Liz but we hope it gives you tips on the structure and skills to use.
Covid Conversations
Dr Emma Jones has been used the SPIKES Model in this demonstration video. You might not use the words Emma has used But we hope that you get ides from the structure and skills Emma uses.
Covid conversations
Dr Bruce Montgomery has used the human-centered approach to complaints in this role-play video. The scenario is based on a real complaint Zoe, with the support of PALS, has written a letter of complaint regarding the treatment decisions and care of her husband, who passed away in hospital after contracting Covid-19 You may not use …
Man’s Search for Meaning
If you want to understand what it means when people say you always have a choice about who you are, how you behave and what you think then read this book. I read it at least once a year to remember I have the power to choose
GP Anant Sachdev talking to a patient
This is a live role-play with Dr Anant Sachdev & patient John Green (played by an actor) This role-play is based on a real patient scenario Anant has used the ‘Difficult Conversation Guide’ to structure the conversation you may not use the same words as Anant but we hope this demonstration give you lots …
GP Dr Anant Sachdev talking to a relative
This is a live role-play with Dr Anant Sachdev & relative Mary (played by an actor) This role-play is based on a real patient scenario Anant has used the ‘Difficult Conversation Guide’ to structure the conversation you may not use the same words as Anant but we hope this demonstration give you lots of …
Time To Think
I read this book when studying for my coaching qualification It has changed the way I run and deliver my courses as a facilitator as well as influencing me as a coach I know teach this model to Health Care Professionals as they both need to think well and provide an environment for patient and …
The Wheel of Life
All of Elisabeth Kübler-Ross books are inspiring and insightful. I would recommend her books to all, as we are all on the wheel of life. HCPs in palliative and end of life care will find them great resources.