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A flexible, ACCEND-aligned three-day programme that equips healthcare staff with the knowledge, communication and psychological skills to deliver truly personalised cancer care—commission one, two or all three days, delivered consecutively or as standalone training

We've developed a number of courses to fit ACCEND needs across the bands and roles, mapping all out courses to the ACCEND CiPs

This is FrontLine’s premier training course, with a long history of development and proven effectiveness. We have trained thousands of healthcare professionals in our most popular and sought-after course. Our award-winning Blended Learning model is still unique and unchallenged in this field of training.

Advanced communication skills for critical care professionals working in fast-paced, emotionally intense and high-risk clinical environments

Advanced communication skills for critical care professionals working in fast-paced, emotionally intense and high-risk clinical environments.

A focused refresher that sharpens advanced communication skills and restores confidence in managing complex conversations. Completion of ACST or similar, in the last 5 years, generally a prerequisite.

A skills-focused communication course that recognises existing experience while strengthening confidence, clarity and compassionate support for patients and families.

A blended learning Enhanced Communication Skills Training PRO (ECST-PRO) programme designed for nurses in leadership roles.

A blended learning course tailored for Allied Health Professionals to enhance communication across assessment, treatment and follow-up.

Develop confident, structured and emotionally attuned telephone conversations that keep patients safe, informed and emotionally supported.

This 1-day workshop will develop enhanced skills to deliver life-changing news with clarity and empathy, using a nuanced, confident application of the SPIKES model.

Develop the confidence and communication skills to speak up, challenge constructively and advocate effectively within multidisciplinary teams discussions.

Build the confidence, structure and facilitation skills needed to design and deliver safe, engaging and person-centred patient workshops within cancer services.