Webinars for Healthcare Organisations
Flexible, accessible communication skills training for your entire workforce. Join our public sessions or book private webinars exclusively for your organisation.
Private Sessions
Exclusive for your team
Volume Discounts
Better rates at scale
Track Completion
Staff progress reports
CPD Certified
Professional development
Why Choose Webinars for Your Organisation?
Webinars offer a flexible, cost-effective way to develop communication skills across your workforce - whether as standalone training or to complement your existing ACST and ECST programmes.
Minimal Disruption
2-3 hour sessions that fit around clinical schedules. Staff can join from anywhere with an internet connection, reducing travel time and backfill costs.
Scalable Training
Train large numbers of staff efficiently. Perfect for rolling out communication skills development across departments, sites, or your entire organisation.
Complement Existing Training
Use webinars as pre-course introductions to ACST/ECST, post-training refreshers, or targeted development for specific topics and staff groups.
Core Webinar Topics
Our most requested topics, designed to address the real communication challenges faced by healthcare teams every day.
Face-to-Face, Phone & Video
Breaking Bad News
Equip your teams with the skills to deliver difficult news with confidence and compassion - whether in person, over the phone, or via video consultations.
Building Professional Relationships
Challenging Conversations With Colleagues
Address one of the most requested training topics in healthcare. Help your staff navigate difficult workplace dynamics and build stronger professional relationships.
Patients, Relatives & Colleagues
Managing Strong Emotions
Give your teams the tools to remain focused and compassionate when conversations become emotionally charged - essential skills for patient-facing staff.
Additional Topics Available
We continuously add new webinar titles based on client needs. Current topics also include dementia care communication, motivational interviewing, and role-specific sessions for different healthcare professionals.
Two Ways to Book Webinars
Choose the option that works best for your organisation - join our scheduled public sessions or book a private webinar exclusively for your team.
Public Sessions
Join our scheduled dates
Book places for your staff on our regularly scheduled webinar dates. Simply choose the topics you need and the dates that work for your team.
Example upcoming dates:
- Breaking Bad News18th June 2026
- Managing Strong Emotions25th June 2026
- Challenging Conversations With Colleagues9th July 2026
- Breaking Bad News23rd July 2026
- Book as few or as many places as you need
- Mix different staff across multiple sessions
- CPD certificates for every attendee
- Volume discounts available for bulk bookings
Private Sessions
Exclusively for your organisation
Book a dedicated webinar session just for your staff. Choose any topic, pick a date that suits you, and we will tailor the content to your organisation.
Scalable group sizes:
Private sessions work for small teams of 5-10 staff right through to large groups of 50+ participants. We adapt the format to ensure everyone gets value from the session.
- Choose any topic from our catalogue
- Schedule at a time that suits your team
- Content tailored with your scenarios
- Confidential discussions within your team
Bridge the Gap Between All Staff Levels
Webinars are a powerful way to create a shared language around communication skills across your entire organisation - from senior clinicians to frontline support staff.
For Senior Staff & Leaders
Webinars offer a time-efficient way for senior clinicians and managers to refresh skills or explore specific advanced topics without committing to multi-day programmes.
- Targeted 2-3 hour sessions fit busy schedules
- Refresh and update existing skills
- Model the importance of ongoing development
For Frontline & Support Staff
Introduce the same communication frameworks used by senior colleagues, creating consistency across the organisation and improving team collaboration.
- Accessible introduction to core concepts
- Build confidence in difficult conversations
- Pathway to more advanced training
When everyone - from consultants to receptionists - understands the same principles and speaks the same language around patient communication, the whole team works better together.
How Webinars Fit Your Training Strategy
As an Introduction
Use webinars to introduce communication skills concepts before staff attend more intensive ACST or ECST programmes. This maximises the impact of workshop time.
As a Refresher
Help staff maintain and build on skills learned in previous training. Regular webinar attendance keeps communication skills sharp and current.
For Specific Topics
Address particular challenges identified through patient feedback, complaints, or staff development needs with targeted topic-specific sessions.
For Hard-to-Reach Staff
Provide quality training for staff who cannot attend full workshops due to shift patterns, location, or other constraints. Online access removes barriers.
Frequently Asked Questions
Common questions about webinars for organisations
Can we book webinars exclusively for our organisation?
Yes, we offer private webinar sessions exclusively for your organisation's staff. This allows for tailored content, organisation-specific scenarios, and confidential group discussions. Private sessions can accommodate larger groups and be scheduled at times that suit your team.
What is the difference between public and private webinars?
Public webinars run on scheduled dates throughout the year - you simply book places for your staff on existing sessions. Private webinars are exclusive to your organisation, scheduled at a time that suits you, with content tailored to your specific needs. Private sessions can also accommodate larger groups than public sessions.
How do webinars complement our existing training programmes?
Webinars work excellently alongside ACST and ECST programmes. They serve as pre-course introductions, post-training refreshers, or standalone development for staff who can't attend full workshops. Many organisations use webinars to maintain momentum between intensive training sessions.
Can webinar content be customised for our organisation?
Absolutely. For private organisational webinars, we can tailor scenarios, examples, and focus areas to reflect your specific patient demographics, common challenges, and organisational culture. We work with you to ensure maximum relevance and impact.
How do we track staff completion and CPD for webinars?
All participants receive CPD-certified attendance certificates. For organisational bookings, we provide completion reports showing who attended, session dates, and topics covered. This simplifies your training records and compliance reporting.
Ready to scale your communication skills training?
Let us help you find the right webinar solution for your organisation - whether you need a few places or unlimited access for your entire workforce.