Free Training Resources
Access our library of free communication skills training videos and resources. Perfect for self-directed learning or as a refresher between courses.
Subscribe on YouTubeFeatured Training Videos
Watch our most popular free training videos covering essential communication skills for healthcare professionals
Breaking Bad News Over the Phone
Learn how to deliver difficult news over the phone using the SPIKES communication model. Essential skills for remote consultations and telephone triage.
Family Meeting in Hospital
A comprehensive guide to conducting effective family meetings in hospital settings. Learn techniques for managing multiple family members and complex dynamics.
Treatment Escalation Plan
Complete training on discussing treatment escalation plans with patients and families. Covers sensitive conversations about care preferences and end-of-life decisions.
Video & Phone Appointments
Practical tips for patients on making the most of video and phone appointments. Share this resource with your patients to improve remote consultations.
More Videos on Our YouTube Channel
Our YouTube channel is regularly updated with new training videos. Subscribe to stay up-to-date with the latest communication skills content.
Additional Free Resources
Explore more free learning opportunities and downloadable materials
Communication Skills for Newly Qualified Nurses
Free webinar introducing communication models, skills and strategies to support your nursing career. Build confidence, resilience and job satisfaction.
Check Available DatesTraining Prospectus
Download our comprehensive prospectus covering all communication skills programmes for healthcare staff at all bands.
View BrochuresWhy We Offer Free Resources
At FrontLine Communication, we believe every healthcare professional should have access to quality communication skills training. Our free resources provide an introduction to our teaching methods and help you develop essential skills, whether you're preparing for a formal course or simply want to brush up on specific techniques.
Learn at Your Pace
Watch videos whenever it suits you, pause and replay key sections
Practical Techniques
Evidence-based methods you can apply immediately in practice
Regular Updates
New content added regularly - subscribe to stay informed
Ready for More In-Depth Training?
Our free resources are just the beginning. Explore our webinars and advanced courses for comprehensive, interactive training with expert facilitators.